Razer synapse 3 not detecting my razer mouse | Razer Insider
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Question

Razer synapse 3 not detecting my razer mouse

  • 11 May 2024
  • 2 replies
  • 113 views

So I have some problems with synapse 3, I have another pc with razer mouse, keyboard and headphones.

I have a sister that plays on that pc and she wanted to buy new razer mouse and headphones so she gave me hers, I had already installed the synapse 3 on my laptop but it doesn’t detect my mouse I tried everything, I tried unplugging it and plugging it again, I tried a different usb port, I tried reinstalling the synapse but nothing works. I have a razer basilik I don’t know what’s wrong. My mouse works fine but it just not detecting it is there anything I’m doing wrong?

 

 

2 Replies

Userlevel 7
Badge +1

Try doing clean reinstall with below steps:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

Didn’t work, still can’t find my mouse, I also have windows 11

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