Razer Viper 8khz disconnects when lifted off the mousepad | Razer Insider
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Razer Viper 8khz disconnects when lifted off the mousepad

  • October 14, 2024
  • 4 replies
  • 55 views
L

I’ve had the mouse for almost a year now, and I have been experiencing this problem where whenever I lift the mouse of the pad it immediately disconnects.

I have tried to use the support in the discord (Saiso) and didn’t manage to solve it, What I did notice is that this issue only appears to be on my pc, I have checked if it could be related to power management settings in the usb root hub but it doesn’t seem to be the problem.

I have the latest firmware and the latest synapse version, I do not use a usb hub (connected to the usb 3.0 in my motherboard).

piciusz2
AlphaTay
Soviet_cat._.
3 people like this
  • piciusz2
    piciusz2
  • AlphaTay
    AlphaTay
  • Soviet_cat._.
    Soviet_cat._.
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4 Replies

B
  • Brainlet123
  • Insider Mini
  • 2 replies
  • October 18, 2024

Same problem hear started a few days ago and got worse over time. The mouse reconnects if i put my finger over the sensor and disconnects as soon as I take it off 🤔

Z
  • zLutvid
  • Insider Mini
  • 3 replies
  • December 1, 2024

I have the same issue!

B
  • Brainlet123
  • Insider Mini
  • 2 replies
  • December 1, 2024

It went away for a little while and came back harder after like a month. Ended up just having to throw it away.😞

T
  • tompatomp
  • Insider Mini
  • 4 replies
  • December 2, 2024

Try enable "Asymmetric cut-off" in razer synapse, mouse, calibration. 

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