so here’s the thing , i had purchased this mice from amazon on 11th november 2022 it was working pretty fine since last year , but since couple of days it keeps getting dc while playing any pc game, now i am pretty sure its might be a hardware defect (have already changed the ports still same result) but since i live in India , i need to contact razer custumer care i dont know how can i contact them can anyone help me regarding this cuz i searched my self online but i cant seem to findanyone .
Userlevel 5
Unfortunately you probably can’t get a Viper Mini from Razer anymore because they discontinued this mouse model and replaced it with the Cobra and Cobra Pro.
I suggest you just buy the Cobra Pro and then make sure you update the firmware right away to version 2.0 as soon as you can (just be sure you temporarily disable any 3rd party AntiVirus software as that can conflict with Razer’s firmware updater programs).
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