Razer viper ultimate battery draining while charging (docked or cord) | Razer Insider
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Question

Razer viper ultimate battery draining while charging (docked or cord)


Hi

I need expert help, I just bought this mouse, when i turned it on it was 40 percent.

Tried charging it in the dock and cord, both

of them are draining percentage even while charging

Any tips on how to resolve this? Thanks

Did this topic help you find an answer to your question?

I have exactly the same issue. Battery drains out while on the dock. Mouse charges fine if connected directly via wire.


I think I managed to solve my problem by running the firmware update. Hope it helps for others as well!

 

https://mysupport.razer.com/app/answers/detail/a_id/4646


DymeOW
  • Insider Mini
  • July 12, 2024
heikkivahtera wrote:

I think I managed to solve my problem by running the firmware update. Hope it helps for others as well!

 

https://mysupport.razer.com/app/answers/detail/a_id/4646

omg you actually just saved me. i tried everything from reinstalling every razer software to changing my usb for my dock, etc… this worked. the whole time it had to have been the firmware. thank you so much!!


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