My fiance bought a razer viper ultimate no more than a week ago, the light on both the mouse and charging dock constantly flickers on and off, if it is not flickering it will flash to white light. It seems to charge fine but it just seems to be the RGB light on both the dock and mouse.
Is this a software or hardware issue? Is there anything we can do to solve this issue?
Many Thanks
Hi there,
Have you tried updating its firmware? What about connecting it on a different PC? If that didn’t work then you can drop me a PM along with your mouse’s serial number so I can validate it and check for a possible fix.
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