Razer Viper Ultimate Dongle | Razer Insider

Razer Viper Ultimate Dongle

  • 11 January 2022
  • 1 reply

Is anyone else having issues with their mouse not updating or working? I connect with the cable and synapse 3 recognizes it, but when I input the dongle nothing works and the pointer won't even move

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Userlevel 7
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Check dongle on other PC (without Synapse installed).
Also you can check if it's detected in OS (device manager). If yes, try Razer pairing utility tool: https://mysupport.razer.com/app/answers/detail/a_id/4868/~/how-to-use-the-razer-mouse-pairing-utility