Hello,
Since yesterday, my Razer Viper Ultimate dongle keeps constantly connecting and disconnecting, and I can no longer use my mouse wirelessly. My question is whether there is a place where I can purchase a new dongle, because I saw that Razer has released a program that allows you to pair the new dongle with the mouse. I see that there are no longer any available in the official store, and I don’t know where to look.
Question
Razer Viper Ultimate dongle problem!
This topic has been closed for replies.
- Razer Support
Hello
Let me assist you with your mouse. Can you download the Mouse Pairing Utility and follow the steps from this link? Please also send me a PM with the serial number together with your location/country so I can verify it in our system and check our inventory.
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