Razer Viper ultimate dongle replacement | Razer Insider
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Question

Razer Viper ultimate dongle replacement

  • January 25, 2026
  • 2 replies
  • 29 views

My Razer Ultimate mouse wireless dongle has malfunctioned. It continuously disconnects. I have tried it in multiple different USB ports and on two PCs and it has the same issue. Links for replacement dongles lead to dead 404 pages and I have seen other threads on these forums where users haveposted about this same issue, so I am hoping that by posting a mod will reach out about finding a replacement.

 

Please can you help me find a replacement dongle? Thanks.

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2 Replies

  • Author
  • Insider Mini
  • January 26, 2026

Did I post this in the wrong forum section?


Razer.Ten
  • Razer Support
  • January 27, 2026

Hey ​@deebzzz,

Let me check on it. Can you send me a PM with the serial number together with your location/country so I can verify it in our system and go over our inventory?

 


*Thread locked to curb conversation to PM.