As per the title, my Viper Ultimate gen 1 is not charging on the charging dock. It is "breathing" as if it is charging, but it is not charging, it will remain red even after sitting on the dock for days. I have plugged it into different ports, directly to an outlet, and tried with the bluetooth usb dongle plugged into the computer and the dock.
All the answers on here or other forums are to clean the pins and connections with alcohol and Q tips. Or they say to plug the cable into the mouse directly. I have cleaned it, with no success. Plugging the cable into the mouse directly isnt a fix, just a workaround. I paid for the the dock, I should be able to use the dock.