razer viper v2 pro, problems with scroll wheel | Razer Insider
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Question

razer viper v2 pro, problems with scroll wheel

  • December 30, 2025
  • 1 reply
  • 73 views

About 10 months ago, I purchased a razer viper v2 pro and a month later I started noticing problems with scrolling the mouse wheel. Before that, I had a razer cobra and I changed it because of the same problem in the hope that this would not happen again, but it did not happen. is it possible to fix it yourself, or is it better to contact repair specialists?

P.S. As I understand it, the problem is that my mouse's encoder is dirty, and various cleaning methods have not helped (such as blowing compressed air or quickly scrolling the wheel).

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1 Reply

Razer.ScarletRouge

 Hey there, ​@sleekWoodBrowncounty870 


I understand that you are having issues with the scroll wheel on your Razer Viper V2 Pro. Could you please send me a PM elaborating on the specific behavior you are seeing with the scroll wheel? For example, is it skipping steps, scrolling in the opposite direction, or is the scroll movement physically stiff or loose?
 

Additionally, besides the compressed air and rapid scrolling you mentioned in your post, what are the other troubleshooting steps you have already performed? This will help me properly isolate the issue and assist you further. Thank you!

 

*Thread locked to curb conversation to PM.