Razer Viper V3 Wireless – Clicks randomly stop registering | Razer Insider
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Razer Viper V3 Wireless – Clicks randomly stop registering

  • December 20, 2025
  • 1 reply
  • 2 views
retroPaleCopperlife742

Hello Razer Support,

I have a problem with my Razer Viper V3 Wireless (non-Pro version).

The lateral buttons and the left click randomly stop registering even though I am still pressing them. It feels like the mouse thinks I lifted my finger, even when I didn’t. This usually happens when I don’t press very hard.

When this happens:

  • The click is not registered

  • There is no click sound

  • My finger is still on the button

This makes the mouse unusable in games and normal use. The mouse is wireless, stock settings, no physical damage.

I would like to know if this is a known issue and what can be done (replacement, repair, or fix).

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • December 21, 2025

Hi retroPaleCopperlife742,

I’m here to help. I understand you're experiencing an issue with your Razer Viper V3 where the lateral buttons and left click don't register as intended. Please perform the troubleshooting steps in this article to resolve the issue. If the problem persists, please PM me with the following information and answers to these questions:

  1. How long have you been experiencing this issue with the mouse?
  2. Did you notice any changes or updates to your system or software around the time the issue started?
  3. Does the problem occur consistently, or is it intermittent?
  4. Have you tried adjusting the click sensitivity settings in Razer Synapse?
  5. When the issue occurs, does the mouse cursor still move smoothly, or does it also show erratic behavior?
  6. Are you using any specific surfaces or mouse pads that might affect the mouse's performance?
  7. Does the issue persist on another computer without Razer Synapse installed?

Please also provide the following details for further assistance:

  • Full Name:
  • Email:
  • Phone Number:
  • Street Address:
  • City:
  • State/Province:
  • Postal/ZIP Code:
  • Country:
  • Product Name:
  • Product Code/Number:
  • Product Serial Number:
  • Place of Purchase: (seller's website or physical store address)
  • Date of Purchase:

Looking forward to assisting you further!

*Thread locked to curb the conversation to PMs.

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