when i plug my mouse with the cable it works but when i plug the dongle it doesnt work is it a defect
Question
Razer viper v4 pro dongle not working
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but i lost my reciept i bought it from a razerstore and i used a payment app to make the payment
- Razer Support
Hello there,
Are you using a USB hub? Try plugging the dongle directly into your PC's motherboard. Also, is it possible for you to try it on a different computer just to check if the same issue persists? Let me know via PM along with your Viper V4 Pro’s serial number so I can validate it in our system and for proper documentation.
*Thread locked to curb conversation to PM.
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