Synapse update 20230731 - Scrolling Mode: Tactile + SMART-REEL stopped working, mouse stops working as well (Basilisk v3 Pro) | Razer Insider
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Synapse update 20230731 - Scrolling Mode: Tactile + SMART-REEL stopped working, mouse stops working as well (Basilisk v3 Pro)


anthonygoes

Razer Basilisk V3 is ~ 2 years old

 

One night after pushing the scroll-wheel toggle button, the mouse continuously connects/disconnects - unusable.

Re-installing synapse worked but the problem repeated several times after toggling the scroll-mode again.

Mouse is functioning after 4th or 5th Synapse reinstall, but obviously I would not like this loop to be the new normal.

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5 Replies

TheAcrentGamer

did you find a fix? My mouse is stuck on free scrolling even when synapse says its on tactical

 


Lykonic
  • Insider Mini
  • 1 reply
  • April 16, 2024

Signal boosting this question - I’m having the exact same issue now, also after having this mouse for about 2, maybe 3 years, and would like to know what’s going on and how to fix it. So far I’ve been able to get around not needing to reinstall Synapse by plugging into a different USB port, and occasionally following it with a restart of my PC, but it’s still annoying. Doesn’t ALWAYS happen when I switch between scroll wheel modes, but often enough that I can’t ignore the issue, maybe once every two or three days for the past 2 weeks.


  • Insider Mini
  • 1 reply
  • August 5, 2024

HEEY GUYS I FOUND THE SOLUTION TO OUR PROBLEM, it is a little cable you have to cut inside the mouse , you will not use the smart wheel any more but the scroll and the mouse will work fine. whoever need help can text me on instagram,, ismatei.cz” and i will send you a video with how to solve the problem and what wire to cut

 


HellYeahh
  • Insider Mini
  • 1 reply
  • August 20, 2024

now I  have the same problem and there are absolutely no valid solutions for it. Bravo!! Razer… What an update...


Bambo0zled
  • Insider Mini
  • 10 replies
  • October 30, 2024
Mateutz27 wrote:

HEEY GUYS I FOUND THE SOLUTION TO OUR PROBLEM, it is a little cable you have to cut inside the mouse , you will not use the smart wheel any more but the scroll and the mouse will work fine. whoever need help can text me on instagram,, ismatei.cz” and i will send you a video with how to solve the problem and what wire to cut

 

Thanks bro! It ressurected mouse to life :o


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