Viper 8k Connectivity Problems
Hey there,
recently I bought a Razer Viper 8k but the first time when I plugged it into the computer - a desktop pc, MSI MAG B550 Tomahawk motherboard - nothing happend, no Windows Sound, no Mice Symbol on Screen nor RGB Lightning at the Mice itself.
So I took the Mice, turned it arround and pressed on the DPI Button and suddenly the Mice turned on and Windows gave me the USB Plugin Sound.
I quickly tried to update the Firmware which I've downloaded from the Razer Homepage and after I've done so, I've switched immedietly to Synapse and everything seemed fine to work. But after a PC restart, the same problem again. After I configurated the USB Device Energyrules, I also recognised that the Viper 8k is shown as "HID-Complient Mice". That was quiet curiouse to me, cause I was used to see my old mice - razer basilisik - by it's product name and not as a HID-Complient Mice, but anyway, nothing really helped out so far.
The Mice is working for a uncertain time before it starts to drop off the connection with an almost instant reconnection. Sometimes it's really going crazy and does multiple dis- and reconnects for almost 2 min.
Also a complete discard of the device itself and it's driver throughout the device-manager hasn't solved the problem.
On the Eventhistory also occured an Error with the Event ID 411 regarding Kernel HID. Error 0x15 showed up along a target on the mice driver.
Has anyone experienced similiar problems or may know a solution for it? I truly hope to not drive to the store again to give it in return :/
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