Viper v2 pro dongle replacement | Razer Insider
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Viper v2 pro dongle replacement

  • August 27, 2022
  • 12 replies
  • 21904 views

Hello there, Unfortunatelly my puppy (dog) destroyed my 2,4GHz Receptor for my viper v2 pro (it didn't last 24h since I bougth it). I was wondering if I get this replacement: https://www.razer.com/replacement-parts-mice/Razer-Mice-Keyboards-USB-HyperSpeed-Dongle/RC30-03420100-R3M1?_ga=2.40030114.1643054049.1661589330-1194868280.1656016136 it will work in the same manner as the included receptor? Is there any better option as a replacement? Any feedback is appreaciated, Thank you guys!

12 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • August 27, 2022
Yes, the linked one will work. If you want better replacement you can go with this dongle https://www.razer.com/gaming-mice-accessories/Razer-HyperPolling-Wireless-Dongle/RC30-04410100-R3M1 It enables 4kHz mode in wireless.

  • Author
  • August 27, 2022
Oh thank you for the info but one last question with the 4kHz I won't need the USB Receptor? is it included or is it not needed for that model? Thank you once again! :)

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • August 29, 2022
If you have the this "dongle" https://www.razer.com/gaming-mice-accessories/Razer-HyperPolling-Wireless-Dongle/RC30-04410100-R3M1 Then you don't need the previous one, they're interchangeable.

Sesame_Chicken
Im in this similar predictament the usb dongle does not work i have the hyperpolling dongle but it will not function until i update the firmware which is not possible until i get a replacement dongle. Stuck at the firmware updater to plug in the wireless dongle which does not work anymore.

Sesame_Chicken
Im in this similar predictament the usb dongle does not work i have the hyperpolling dongle but it will not function until i update the firmware which is not possible until i get a replacement dongle. Stuck at the firmware updater to plug in the wireless dongle which does not work anymore.
I just purchased the hyperpolling dongle since my original USB dongle no longer works, do you still have this problem, or have you found a solution?

Sesame_Chicken
CORALMimiPinkbuzz388
I just purchased the hyperpolling dongle since my original USB dongle no longer works, do you still have this problem, or have you found a solution?
Support had me end up returning the mouse for a replacement since it was found defective. Replacement came already updated with the latest firmware so the hyperpolling device worked out the box

I don't qualify for a replacement since I don't have a razer warranty, so do you think I would have to purchase the replacement dongle in order to use the hyperpolling wireless one?

Sesame_Chicken
CORALMimiPinkbuzz388
I don't qualify for a replacement since I don't have a razer warranty, so do you think I would have to purchase the replacement dongle in order to use the hyperpolling wireless one?
I would still try reaching out to support since I/m not sure they even sell replacement dongles in the store. Never know they may be able to help you.

venturecoolEggshell533

Hello Razer, So i have the razer viper v2 pro, excellent mouse i love it it feels great. My only issue is i was trying to charge the usb for it and the dongle just stopped working on me. I didn’t put it near water or anything it’s always the one place I always have it, which is on top of my pc or my desk. Just a few days ago it was working perfectly fine,I don’t know what happened.


eimen.anacreado

Hello Razer, So i have the razer viper v2 pro, excellent mouse i love it it feels great. My only issue is i was trying to charge the usb for it and the dongle just stopped working on me. I didn’t put it near water or anything it’s always the one place I always have it, which is on top of my pc or my desk. Just a few days ago it was working perfectly fine,I don’t know what happened.

Same thing for me..


  • Insider Mini
  • September 9, 2023

Hello Razer, So i have the razer viper v2 pro, excellent mouse i love it it feels great. My only issue is i was trying to charge the usb for it and the dongle just stopped working on me. I didn’t put it near water or anything it’s always the one place I always have it, which is on top of my pc or my desk. Just a few days ago it was working perfectly fine,I don’t know what happened.

same, can I just get the hyperpolling dongle now? Will it work fine without my original usb dongle?


Leonizm
  • Insider Mini
  • December 8, 2024

I also got the same problem, and didn't find the best answer from razer. suddenly my Viper V2 Pro dongle is not detected at all by windows. I have tried various ways and it is still not detected.