Viper V3 Hyperspeed wheel scroll not working | Razer Insider
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Question

Viper V3 Hyperspeed wheel scroll not working

  • August 8, 2026
  • 1 reply
  • 24 views

I just bought my Viper V3 Hyperspeed and after several use, the wheel scrolling stopped working. When I changed the DPI, it will sometimes work for several seconds but then stopped again.

 

How do I fix this?

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1 Reply

Razer.Ten
  • Razer Support
  • August 8, 2026

Hi ​@h4rdw1red ,

Please bear with me for a bit. Can you disable your Synapse by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the scroll wheel issue.


*Thread locked to curb conversation to PM.