The scroll wheel on this mouse is extremely loud and distracting. I know this isn’t normal because I own two of the same model, and the other has a relatively silent scroll wheel. I’ve already tried cleaning it with compressed air, but that didn’t help.
Has anyone run into this before or have tips on how to fix it?
Hey there,
Thank you so much for sharing your concern here regarding your mouse’s scroll wheel. Don't worry, I will create a case for you and forward it to our Technical Support team for further assistance. To proceed, please provide the following details via PM so I can kickstart your case:
Device’s serial number:
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Additionally, please provide your proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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