Why is this the best solution to fix my mouse...

Anytime my Naga v2 Pro starts to misbehave, like the dreaded Windows chime when the mouse decides to lose the Mouse4/5 assigned buttons, generally daily—why is the best solution completely exiting Synapse and making sure it stays off, lest it comes back on and screws everything up? Is there a 3rd party app that is actually written by competent people for the mouse? I found OpenRGB to replace both Razer’s and Asus’ incompetence with controlling RGB, but I feel like I have to deal with it to handle a lot of the mouse stuff. Or is there just better brand that can make a decent mouse and actual useful supporting software? Thanks!