Another sad usb case | Razer Insider

Another sad usb case

  • 17 December 2020
  • 4 replies
  • 5 views
WHTZMBE
Userlevel 5
Literally ONE day after my 1 year warranty ended, my usb port has started to fail on my much beloved well taken care of Satin version.

(it ended yesterday, I am in USA we only get 1 year)


On top of that, LITERALLY, today is the day my magnetic usb cables are due to arrive.

How's that for bad timing?!

I kept my usb port and corresponding cable ports clean. Used wireless charging as much as possible, but didn't really help. Not that it was very good anyways, it's too slow to be of any real use except for overnight. (I use official og wireless charger)

I have to now hold my cable in a special position to get it to work. Fast charge still works.

I've tried, on the advice throughout the web, different cables and even a brand new RAZER cable. The RAZER cables in general seem to be of poor design, and fail after a bit. Unfortunately, for me it's not the cables. Even my usb to HDMI adapter has cuts in and out now.

I honestly thought my battery would go first, as I'm such a heavy gamer/user. Guess the arctech case helped there.

I have no idea what phone I'll choose next. I came to this device looking for a proper replacement for my gaming/multimedia oriented K1, (which still works and games!) but, Nvidia never made a next version. Moved on to the RP2, now these guys aren't making a next version either!

Oh, razer......




For those of you looking for a usb c to HDMI adapter that works with RP2

This one from Amazon works.

It is also available at Target online/in store, for those who hate online shopping. They WILL pricematch the Amazon price!
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4 Replies

DragoTom
Unfortunate about your warranty expiring
I had this problem before a year ago and luckily had it RMA'd it might be still worth a try to talk to customer services regarding this where they may provide help for you?
Razer Phone 2 still going strong for me especially since I got the wireless chroma charger and don't charge it through the type c at all unless I'm using it.
Interested about the case though does the case help quite a bit regarding battery and temps? If so be interested in it when I next shop at Razer.
Up and coming streamer twitch.tv/drago_tom give me a follow if you want :)
L
WHTZMBE
Literally ONE day after my 1 year warranty ended, my usb port has started to fail on my much beloved well taken care of Satin version.

(it ended yesterday, I am in USA we only get 1 year)


On top of that, LITERALLY, today is the day my magnetic usb cables are due to arrive.

How's that for bad timing?!

I kept my usb port and corresponding cable ports clean. Used wireless charging as much as possible, but didn't really help. Not that it was very good anyways, it's too slow to be of any real use except for overnight. (I use official og wireless charger)

I have to now hold my cable in a special position to get it to work. Fast charge still works.

I've tried, on the advice throughout the web, different cables and even a brand new RAZER cable. The RAZER cables in general seem to be of poor design, and fail after a bit. Unfortunately, for me it's not the cables. Even my usb to HDMI adapter has cuts in and out now.

I honestly thought my battery would go first, as I'm such a heavy gamer/user. Guess the arctech case helped there.

I have no idea what phone I'll choose next. I came to this device looking for a proper replacement for my gaming/multimedia oriented K1, (which still works and games!) but, Nvidia never made a next version. Moved on to the RP2, now these guys aren't making a next version either!

Oh, razer......




For those of you looking for a usb c to HDMI adapter that works with RP2

This one from Amazon works.

It is also available at Target online/in store, for those who hate online shopping. They WILL pricematch the Amazon price!



Hi could you check your inbox

Thank you
E
You could try clean the usb port as it may be full of lint
WHTZMBE
Userlevel 5
DragoTom

Interested about the case though does the case help quite a bit regarding battery and temps? If so be interested in it when I next shop at Razer.


It seemed to. The case has this material that allows the heat to spread evenly and escape through the little holes. I could feel the heat when gaming hard.

I do not have any crazy machines to measure this, but I believe it works.

It also protects against drops pretty well. The only small gripe I have is I believe the holes could have been extended to the top of the phone, around the camera, where the SOC is.

Sometimes the case is on sale at RAZER for $15-20
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