Charging Pad Chroma not fast charging | Razer Insider
Question

Charging Pad Chroma not fast charging

  • 21 March 2023
  • 2 replies
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Userlevel 7

I have tried 2 different OEM cables and 2 different OEM charging adaptors with sufficient power outputs to allow for 10W fast charging and 2 charging pads (just received my replacement yesterday) but it never fast charges (as indicated by the lighting on the charging pad). I have a Google Pixel 4 and have also tried it with a Samsung Galaxy S10.

Does anyone else have this issue?


2 Replies

Userlevel 7
Badge +1

I assume, there’s no case on the back of the phone, that may reduce charging power?

Check ampare app (available in play store) during wireless charge, it’ll gave you some insight about charging power.

Userlevel 7

I assume, there’s no case on the back of the phone, that may reduce charging power?

Check ampare app (available in play store) during wireless charge, it’ll gave you some insight about charging power.

I have a case that’s wireless charger compatible, but I've tried it without the case and it doesn’t make a difference.
I’ve installed Ampere, and wireless charging provides no more than high-600 mA (so far, so even if it is charging at 9V, that’s only just over 6W).

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