Fingerprint sensor disappeared off of Razer2 phone
Suddenly the fingerprint stopped working, and when I went to Security settings, it had disappeared from the settings! I tried resetting the phone but no luck. I guess Razer has just dumped the phone due to the lack of sales and no longer supports it. Sad, because I still like it and use it, just wish there was a fix for the sensor.
This topic has been closed for replies.
That's strange my Razer Phone 2 is still going strong to this day although did have to get it RMA'd last February but that was due to a charging problem.
Maybe ask support about this if you've got all your details regarding your phone since I've still got those features available.
Your aren't the only one with the issues, I started seeing finger print scanner issues a couple of days ago myself.
After a couple of reboots it still doesn't work, nor is it in settings anymore. Then as today went on I started noticing apps randomly crashing... makes me wonder if Razer is about to brick these phones...
It just happened to my and I was able to fix it by doing factory reset multiple times without connecting the phone to the network and 2020 as the year
It happed to me before. I would suggest to restart it several times or you can take it too support center. They will fix it easily.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.