PSA: Razer Phone & The Razer Kishi (Update 26/06)
Hey insiders!
I'm sure you've noticed the Razer Kishi is now officially out! You can pick yours up on Amazon or the Razer store now :)
Unfortunately the Kishi isn't compatible with the Razer Phone out of the box :slightly_sad:
However! Razer have made an adaptor for Razer Phone owners to use so they can get the best out of their Kishi!
Simply send the CS team a message and ask for the adaptor and they'll sort out getting one sent out to you!
Please let me know what you think of the Kishi below and any feedback you have about the app :)
-Rox
Update: 26/06
Hey everyone
I just wanted to provide a little update in regards to these adaptors.
As a whole Razer support is just flooded! I know you're all eagerly waiting your adaptor I know how you feel i'm waiting too! but please give them time to process the request and for them to contact the relevant teams internally! remember the person you're talking too isn't the person who will be arranging the adaptor and are just middle men in the end! please be kind and respectful during these hard times.
Also as it turns out you can indeed insert a RP1 into the Kishi, I've done this myself and you can see in the picture attached how it looks.
-Rox
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As it is for now, would you recommend me to wait for the razer kishi support or to look at the junglecat ?
I have a razer phone 1 and even if it can't work out of the box with both of them, at least with the junglecat i can print a 3d case.
Rox598Could you post some pics of the adaptor and how it fits to the Razer Phone please? By the way are you talking about the Razer Phone 1 or 2 or both??
Hey insiders! I'm sure you've noticed the Razer Kishi is now officially out! You can pick yours up on Amazon or the Razer store now :) Unfortunately the Kishi isn't compatible with the Razer Phone out of the box :slightly_sad: However! Razer have made an adaptor for Razer Phone owners to use so they can get the best out of their Kishi! Simply send the CS team a message and ask for the adaptor and they'll sort out getting one sent out to you! Please let me know what you think of the Kishi below and any feedback you have about the app :) -Rox
json1175Thanks got mine today! Took the stock rubber inserts off for now. Its more convenient as I feel its quicker to just put on the phone than the Junglecat.
I actually planned to get some pics up but didn't have time yesterday :smile_: The attached images show how the right side is a little "off". I'm using a piece of slightly heavy weight paper to add support where the rubber would otherwise be if the rubber inserts were still installed. It definitely helps in keeping the overall feel a little more stable. The left side isn't as affected because of the camera bump. I also received an update from CS: "We are still working on your Razer Kishi rubber insert for your Razer Phone 2. Please note that there would be a delay on the shipments for the rubber insert as we do not have the rubber inserts yet. Availability has not been confirmed but will update you once we have them." I've seen this response elsewhere so I wasn't surprised. But like I said above, it's still totally usable and the extra support from the makeshift mod helps.
Rox598Really/ I already returned one Kishi and have still not had a reply to my customer services request from the store website about an adapter. Why ( as a loyal customer with multiple blades, accessories and devices) does it have to be so hard to like Razer's current product design choices!?
The email is the best way to go but with what's going on give it a day or so for them to get back to you. To claim the adaptor you'll need to have the Kishi in hand and provide the device serial number to claim it. I know it's not the best measure but at least there is a way to get it working with the Kishi.
Guys - i was so close to buying this then i saw a review saying it doesnt include the Octopus plugin that the Junglecat had come with it?
is this true? if there is no button mapping software then we are limited with the mobile games.
I can use it for moonlight and cloud gaming and obviously android games that support gamepad like asphalt etc -but most of the good ones now dont support gamepads
Guitario666How to chat?
I just had a chat with support and they told me that the adapter is for only the Razer Phone 1. And that the RP2 did not need it.
I just had a chat with support and they told me that the adapter is for only the Razer Phone 1.
And that the RP2 did not need it.
Guitario666If you can help me, please I need to contact them fast, so my package won't be stuck. TNX anyway if you can't help.
Yes it was live chat with order support. I will try again with another agent later today.
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