Basilisk v3 x hyperspeed Synapse issue | Razer Insider
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Question

Basilisk v3 x hyperspeed Synapse issue

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Looking for input from others who have the new V3 basilisk x hyperspeed.
Got mine, plugged in the receiver then Synapse did its usual update. Problem is, while the mouse does show in Synapse I can’t access any of the settings tabs (performance, lighting, power, etc). Clicking on them does nothing at all. The mouse works but I cannot make any customizations. Anyone else experiencing this?

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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • FiszPL
  • VANGUARD
  • 7078 replies
  • April 14, 2023

If you have Valorant game installed then Riot Vanguard anti-cheat software is the problem, so only option is to uninstall it and reboot PC. After this mouse should appear in Synapse.

E

Thanks but as I mentioned the mouse does appear in Synapse. You just can’t access any of the settings tabs. Clicking on them does nothing. This appears to be a Synapse bug. On Reddit others are reporting the exact same problem. 

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