Blackwidow V4 not working after pc sleep | Razer Insider
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Question

Blackwidow V4 not working after pc sleep

  • 12 September 2024
  • 4 replies
  • 46 views

tothacka

Hi, I have this problem. Anybody had/has it? Any ideas?

The problem started a few weeks ago, until that time there were no errors with the keyboard.

The problem: when my pc goes to sleep and I try to wake it with the keyboard, it wakes correctly but there is no keyboard detected after. I have tried many things what I found online, none of it worked. I tried with a different keyboard and it worked without problems so it’s not a windows error. I can unplug/plug the other keyboard and it works perfectly, but the razer is not working after pc wake up. I have to restart to get it working. I tried reinstalling synapse, but the error remains. So basically the keyboard can wake up the pc (it is configured in the device manager), but after it stops working, as if there was no keyboard connected. Nothing I tried helped me.

Can you give advice?

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4 Replies

campSnowfresh776

I have the same problem


campSnowfresh776

I uninstalled razer synapse beta and installed Razer Synapse 3. Now it works.


tothacka
  • Author
  • Insider Mini
  • 2 replies
  • September 14, 2024

Thank you, I already sent it back to the seller, but when I get it back I try your solution.


tothacka
  • Author
  • Insider Mini
  • 2 replies
  • December 13, 2024

Got a new keyboard from seller, it was working with syanpse 3, no problems after pc wake. But from yesterday I have the exact same problem with synapse 3 as well.


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