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change my phone number

  • February 3, 2025
  • 1 reply
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i cant change my phone number.If I want to change my phone number, he wants my old number OTP.pls help me🙏

Best answer by xCryptik

yue060829 wrote:

i cant change my phone number.If I want to change my phone number, he wants my old number OTP.pls help me🙏

Hi yue060829,

You can try any of the following methods:

  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
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    • February 3, 2025
    yue060829 wrote:

    i cant change my phone number.If I want to change my phone number, he wants my old number OTP.pls help me🙏

    Hi yue060829,

    You can try any of the following methods:

    • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
    • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
    • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
    Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit

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