Hello, I recently purchased a **Razer BlackShark V2** headset via N11 (a Turkish e-commerce website).
I tried to register the product on Razer's website using the serial number and RZ code, but it says the product has already been registered. Because of that, I cannot activate the **7.1 Surround Sound feature**, and I did not receive an activation code inside the package.
Here are the product details:
- SERIAL ID: [HN2121D13406333]
- PRODUCT NUMBER: [RZ04-03240100-R3M1]
- DATE OF PURCHASE: [01/07/2025]
- PURCHASED FROM: N11.com
Please help me with this issue. I can also provide the invoice if needed.
Looking forward to your assistance.
Thank you.