Hello, I have had a Chroma X in storage for about 1 year, I took it out again and am experiencing a strange problem - it won’t stay powered on for more than about 30s.
From the operating system perspective I am seeing that it just never reaches a workign state.
When connected to my MacBook, I see that it momentarily provides charging power to the MacBook, but then powers off rapidly. I currently suspect a PSU problem. What are my options to get a working Core X Chroma ??
Reference to Linux logging for another machine --
2025-01-26T01:12:59.869613-08:00 darkfoot kernel: thunderbolt 0-2: new device found, vendor=0x127 device=0x22025-01-26T01:12:59.869625-08:00 darkfoot kernel: thunderbolt 0-2: Razer Core X Chroma2025-01-26T01:12:59.870935-08:00 darkfoot boltd[2081]: probing: started [1000]2025-01-26T01:12:59.871100-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] device added, status: connected, at /sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-22025-01-26T01:12:59.871196-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] labeling device: Razer Core X Chroma2025-01-26T01:12:59.871265-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] dbus: exported device at /org/freedesktop/bolt/devices/cf030000_0070...2025-01-26T01:12:59.872208-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:13:00.220628-08:00 darkfoot kernel: thunderbolt 0-102: new device found, vendor=0x127 device=0x32025-01-26T01:13:00.220638-08:00 darkfoot kernel: thunderbolt 0-102: Razer Core X Chroma2025-01-26T01:12:59.874537-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:13:00.223410-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] device added, status: connected, at /sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-2/0-1022025-01-26T01:13:00.223469-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] labeling device: Razer Core X Chroma #22025-01-26T01:13:00.223505-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] dbus: exported device at /org/freedesktop/bolt/devices/d1030000_0070...2025-01-26T01:13:00.225311-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:13:00.228879-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:13:02.874504-08:00 darkfoot boltd[2081]: probing: timeout, done: [2649447] (2000000)2025-01-26T01:13:29.189727-08:00 darkfoot kernel: thunderbolt 0000:e7:00.5: 0:2: failed to reach state TB_PORT_UP. Ignoring port...2025-01-26T01:13:29.189746-08:00 darkfoot kernel: thunderbolt 0000:e7:00.5: 0:2: lost during suspend, disconnecting2025-01-26T01:13:29.241644-08:00 darkfoot kernel: thunderbolt 0-102: device disconnected2025-01-26T01:13:29.241659-08:00 darkfoot kernel: thunderbolt 0-2: device disconnected2025-01-26T01:13:29.245777-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] removed (/sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-2/0-102)2025-01-26T01:13:29.246055-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] dbus: unexported2025-01-26T01:13:29.246194-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] removed (/sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-2)2025-01-26T01:13:29.246245-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] dbus: unexported2025-01-26T01:13:32.137611-08:00 darkfoot kernel: thunderbolt 0-2: new device found, vendor=0x127 device=0x22025-01-26T01:13:32.137635-08:00 darkfoot kernel: thunderbolt 0-2: Razer Core X Chroma2025-01-26T01:13:32.139028-08:00 darkfoot boltd[2081]: probing: started [1000]2025-01-26T01:13:32.139570-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] device added, status: connected, at /sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-22025-01-26T01:13:32.139625-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] labeling device: Razer Core X Chroma2025-01-26T01:13:32.139659-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] dbus: exported device at /org/freedesktop/bolt/devices/cf030000_0070...2025-01-26T01:13:32.140976-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:13:32.490597-08:00 darkfoot kernel: thunderbolt 0-102: new device found, vendor=0x127 device=0x32025-01-26T01:13:32.490603-08:00 darkfoot kernel: thunderbolt 0-102: Razer Core X Chroma2025-01-26T01:13:32.143347-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:13:32.492977-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] device added, status: connected, at /sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-2/0-1022025-01-26T01:13:32.493079-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] labeling device: Razer Core X Chroma #22025-01-26T01:13:32.493166-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] dbus: exported device at /org/freedesktop/bolt/devices/d1030000_0070...2025-01-26T01:13:32.494680-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:13:32.496240-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:13:35.142296-08:00 darkfoot boltd[2081]: probing: timeout, done: [2647965] (2000000)2025-01-26T01:14:33.117673-08:00 darkfoot kernel: thunderbolt 0000:e7:00.5: 0:2: failed to reach state TB_PORT_UP. Ignoring port...2025-01-26T01:14:33.117701-08:00 darkfoot kernel: thunderbolt 0000:e7:00.5: 0:2: lost during suspend, disconnecting2025-01-26T01:14:33.169640-08:00 darkfoot kernel: thunderbolt 0-102: device disconnected2025-01-26T01:14:33.169648-08:00 darkfoot kernel: thunderbolt 0-2: device disconnected2025-01-26T01:14:33.174104-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] removed (/sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-2/0-102)2025-01-26T01:14:33.174433-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] dbus: unexported2025-01-26T01:14:33.174485-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] removed (/sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-2)2025-01-26T01:14:33.174520-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] dbus: unexported2025-01-26T01:14:36.067626-08:00 darkfoot kernel: thunderbolt 0-2: new device found, vendor=0x127 device=0x22025-01-26T01:14:36.067640-08:00 darkfoot kernel: thunderbolt 0-2: Razer Core X Chroma2025-01-26T01:14:36.069044-08:00 darkfoot boltd[2081]: probing: started [1000]2025-01-26T01:14:36.069254-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] device added, status: connected, at /sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-22025-01-26T01:14:36.069311-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] labeling device: Razer Core X Chroma2025-01-26T01:14:36.069347-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] dbus: exported device at /org/freedesktop/bolt/devices/cf030000_0070...2025-01-26T01:14:36.070872-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:14:36.421605-08:00 darkfoot kernel: thunderbolt 0-102: new device found, vendor=0x127 device=0x32025-01-26T01:14:36.421617-08:00 darkfoot kernel: thunderbolt 0-102: Razer Core X Chroma2025-01-26T01:14:36.074100-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:14:36.423484-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] device added, status: connected, at /sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-2/0-1022025-01-26T01:14:36.423547-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] labeling device: Razer Core X Chroma #22025-01-26T01:14:36.423663-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] dbus: exported device at /org/freedesktop/bolt/devices/d1030000_0070...2025-01-26T01:14:36.425407-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:14:36.427361-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:14:39.073057-08:00 darkfoot boltd[2081]: probing: timeout, done: [2647402] (2000000)2025-01-26T01:15:01.359333-08:00 darkfoot CRON[10701]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)2025-01-26T01:15:36.933722-08:00 darkfoot kernel: thunderbolt 0000:e7:00.5: 0:2: failed to reach state TB_PORT_UP. Ignoring port...2025-01-26T01:15:36.933753-08:00 darkfoot kernel: thunderbolt 0000:e7:00.5: 0:2: lost during suspend, disconnecting2025-01-26T01:15:36.985640-08:00 darkfoot kernel: thunderbolt 0-102: device disconnected2025-01-26T01:15:36.985647-08:00 darkfoot kernel: thunderbolt 0-2: device disconnected2025-01-26T01:15:36.989705-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] removed (/sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-2/0-102)2025-01-26T01:15:36.989957-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] dbus: unexported2025-01-26T01:15:36.990068-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] removed (/sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-2)2025-01-26T01:15:36.990125-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] dbus: unexported2025-01-26T01:15:42.034606-08:00 darkfoot kernel: thunderbolt 0-2: new device found, vendor=0x127 device=0x22025-01-26T01:15:42.034619-08:00 darkfoot kernel: thunderbolt 0-2: Razer Core X Chroma2025-01-26T01:15:42.037862-08:00 darkfoot boltd[2081]: probing: started [1000]2025-01-26T01:15:42.037940-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] device added, status: connected, at /sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-22025-01-26T01:15:42.037977-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] labeling device: Razer Core X Chroma2025-01-26T01:15:42.038010-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] dbus: exported device at /org/freedesktop/bolt/devices/cf030000_0070...2025-01-26T01:15:42.039958-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:15:42.386633-08:00 darkfoot kernel: thunderbolt 0-102: new device found, vendor=0x127 device=0x32025-01-26T01:15:42.386646-08:00 darkfoot kernel: thunderbolt 0-102: Razer Core X Chroma2025-01-26T01:15:42.041505-08:00 darkfoot boltd[2081]: [cf030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:15:42.388019-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] device added, status: connected, at /sys/devices/pci0000:00/0000:00:08.3/0000:e7:00.5/domain0/0-0/0-2/0-1022025-01-26T01:15:42.388218-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] labeling device: Razer Core X Chroma #22025-01-26T01:15:42.388309-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] dbus: exported device at /org/freedesktop/bolt/devices/d1030000_0070...2025-01-26T01:15:42.389877-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:15:42.392650-08:00 darkfoot boltd[2081]: [d1030000-0070-Core X Chroma ] udev: device changed: connected -> connected2025-01-26T01:15:45.041171-08:00 darkfoot boltd[2081]: probing: timeout, done: [2651082] (2000000)
