Cortex Defrag Broke My Disk | Razer Insider
Question

Cortex Defrag Broke My Disk

  • 26 June 2023
  • 3 replies
  • 282 views

Hello, yesterday Cortex did defragment on my second HDD disk where all my games are. It defragged diablo 4 which took 20 mins.After that it broke my disk. I can barely open any folder, games wontrun anymore. Takes ages to load a folder there.


3 Replies

Hey there!

 

Thank you for bringing this issue to us. My name is Michelle. I’m part of the Razer Cortex technical support team. I am delighted to be of your assistance. 

 

As a Razer Cortex user myself, I understand how frustrating this situation is for you. But not to worry, I will be here assisting you to resolve this issue.

 

For us to determine the correct resolution, it would be great if you could provide us with the information below:

 

To protect your privacy, please share the details with us via pm. 

 

We are looking forward to your reply. Thank you!

 

Michelle

Userlevel 7
Badge +1

Defragemntation is turned off for SSDs - it just has no effect. When you’ve defragmented disk, then nothing should happen (despite more disk wear).

You can download CrystalDiskInfo app and post a screenshot of the disk status and the SMART status.

Defragemntation is turned off for SSDs - it just has no effect. When you’ve defragmented disk, then nothing should happen (despite more disk wear).

You can download CrystalDiskInfo app and post a screenshot of the disk status and the SMART status.

Disk Status:

  • The "HealthStatus" value is "3," which typically indicates that the disk health is good or "OK."

SMART Attributes:

  • ReallocatedSectorsCount: The value is "0," suggesting that there are no reallocated sectors on the disk.
  • CurrentPendingSectorCount: The value is "329," .
  • UncorrectableSectorCount: The value is "0," indicating that there are no uncorrectable sectors on the disk.

Reply