In the Razer Cortex booster, you can choose which app to close when starting games. But I notice that the app that was closed will not be reopened by Cortex when exiting the game. Is there an option or anything that I need to check for the app to be reopened?
Any help would be appreciated, thanks in advance!
Hey there!
Thank you for bringing this issue to our attention. I’m Michelle. I am happy to be of your assistance.
Generally, when you turn on Auto Boost in GAME BOOSTER > BOOST, Razer Cortex will automatically cease the items you want to optimize when you launch a game. When you exit the game, Razer Cortex will restore these items automatically.
If you did not toggle on the Auto Boost feature, please click on the BOOST NOW button when you start your game and restore the items after you exit the game manually by clicking on the button RESTORE NOW.
We tested both sceanrios on our side, apps such as Google Chrome and Teams can be restored after exiting the game. But there are still some special apps, their launch rely on another app. For example, the games in Steam or Epic store have to be started after we launch Steam and Epic launcher.
Could you tell us which app was not opened after you exited the game? We will test on our side and check whether it is a Razer Cortex issue.
Truly appreciate your feedback.
Michelle
Hey there!
Thank you for bringing this issue to our attention. I’m Michelle. I am happy to be of your assistance.
Generally, when you turn on Auto Boost in GAME BOOSTER > BOOST, Razer Cortex will automatically cease the items you want to optimize when you launch a game. When you exit the game, Razer Cortex will restore these items automatically.
If you did not toggle on the Auto Boost feature, please click on the BOOST NOW button when you start your game and restore the items after you exit the game manually by clicking on the button RESTORE NOW.
We tested both sceanrios on our side, apps such as Google Chrome and Teams can be restored after exiting the game. But there are still some special apps, their launch rely on another app. For example, the games in Steam or Epic store have to be started after we launch Steam and Epic launcher.
Could you tell us which app was not opened after you exited the game? We will test on our side and check whether it is a Razer Cortex issue.
Truly appreciate your feedback.
Michelle
Hello, thanks for the reply. I do have AUTO BOOST toggled on, and the specific app or process that is not restored is “QuickLook”, here is a link to it in Microsoft Store: https://apps.microsoft.com/store/detail/quicklook/9NV4BS3L1H4S
I have tested myself with some other apps too, and it works just fine.
Hey there!
Thank you for shanring the app with us. Our engineering team will test it on our side and let you know the result.
Michelle
Hey there!
Thank you for shanring the app with us. Our engineering team will test it on our side and let you know the result.
Michelle
Cool, thank you!
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