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Cortex issues


Hardsequencer
Hi i have windows 10 , recently Cortex would start and i got messages saying there is an issue signing in , today i tried to log in and nothing happened so i restarted my PC and tried again , still nothing , so i uninstalled Cortex and tried reinstalling but it wont install it sort of freezes before it even starts installing , is there a problem with Cortex i need to know about ? :frown_:

Please help :smile_:
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2 Replies

Nancy8975
  • Staff
  • 49 replies
  • June 17, 2019
Hi there, sorry to hear what you encountered.

Please go to https://support.razer.com/contact-support/ for help. It's a better way to get efficient feedback as this forum is better for discussion.

Thanks for supporting Razer.

kennethyha
  • Insider
  • 217 replies
  • June 17, 2019
Did you deactivate your antivirus or add Razer Cortex to virus exclusion?

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