Cortex not logging time for squad rewards | Razer Insider
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Cortex not logging time for squad rewards

  • 27 October 2020
  • 2 replies
  • 5 views
Whats up with this thing? 20mins since restart and it has not logged my mins playing any supported game.



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if you're gonna have time events like squad rewards, better use something else cause cortex is buggy
im getting the same issue. The game shows up in my library but its not logging my playtime in squad rewards
Hi daotpeke, Pilot_SatanClaus,



Thank you for posting your issue on our support board. I'm Michelle from Razer Cortex technical support team. I will be your technical companion for today.



As a gamer myself, I understand how frustrating for you to face this kind of issue. But not to worry, I'll try my best to help you out with this issue.



Before we begin could you kindly provide me with the details below, as it would be helpful in providing us with the correct and relevant assistance for your concern?



Please feel free to PM the below information:



  • Which game were you playing when this issue occurred?

  • Which game version were you playing when this issue occurred (steam, origin, or other clients)?

  • Could you collect and upload your Cortex logs to a cloud service (e.g. dropbox/one drive/google drive)? and send us the log link in your PM so that we can further investigate this issue?



I would PM a simple guide to help you upload logs if you need it.



I'll be looking forward to your reply soon and have a great day!



Best regards,

Michelle Chang

Razer Cortex PC Team
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