cortex razer squad software bug | Razer Insider
Skip to main content

cortex razer squad software bug

B
hello guys, i just join a squad, but in cortex they say "please enter your friend's invitation code to join their team" but i'm already in a team, i can see my squad in the software but they same to enter the invitation code what should i do to remove this text?
    pancholr
    1 person likes this
    • pancholr
      pancholr
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    10 Replies

    J
    • jojo8106
    • 7 replies
    • September 16, 2020
    I have the same problem. If someone has an answer.
    Krissy-RCD
    • Krissy-RCDStaff
    • Staff
    • 65 replies
    • September 17, 2020
    jojo8106
    I have the same problem. If someone has an answer.
    Hi, Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation? Thank you!
    J
    • jojo8106
    • 7 replies
    • September 17, 2020
    Krissy-RCD
    Hi, Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation? Thank you!
    So I open cortex and then I try to go in squad rewards and I have yhis all the time . I can't do nothing . If you have any tips about that . Thank you
    1 Attachments
    Krissy-RCD
    • Krissy-RCDStaff
    • Staff
    • 65 replies
    • September 17, 2020
    Krissy-RCD
    Hi, Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation? Thank you!
    Hi, Thank you for your quick feedback. I've forwarded this issue to the engineering team to investigate. Once I get the update, I will let you know again. We appreciate your support! Thank you.
    J
    • jojo8106
    • 7 replies
    • September 17, 2020
    Krissy-RCD
    Hi, Thank you for your quick feedback. I've forwarded this issue to the engineering team to investigate. Once I get the update, I will let you know again. We appreciate your support! Thank you.
    Thank you for your help
    Krissy-RCD
    • Krissy-RCDStaff
    • Staff
    • 65 replies
    • September 20, 2020
    jojo8106
    Thank you for your help
    Hi, We have released a fix on this issue. Could you please have a try to see if the issue persists? Thank you for your time and patience.
    M
    • Mioukis
    • 3 replies
    • September 20, 2020
    Hello, This was to say that I have the same problem so I would like to know if there is anything new about this.
    M
    • Mioukis
    • 3 replies
    • September 20, 2020
    The problem still persists
    1 Attachments
    J
    • jojo8106
    • 7 replies
    • September 20, 2020
    Hi I just found why it wasn't working. My Cortex was in French language and my razer account is in english. So I changed the language to English in Cortex and it worked .
    Krissy-RCD
    • Krissy-RCDStaff
    • Staff
    • 65 replies
    • September 21, 2020
    jojo8106
    Hi I just found why it wasn't working. My Cortex was in French language and my razer account is in english. So I changed the language to English in Cortex and it worked .
    Hi, Thank you for posting your finding. And it's helpful. We finally located that this issue only occurred if you're using the French version of Cortex PC. We have a new patch released today to resolve this issue. We appreciate your support!
    T
    J
    2 people like this
    • T
      TonioPanzer
    • J
      jojo8106
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings