cortex razer squad software bug | Razer Insider
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cortex razer squad software bug

  • September 12, 2020
  • 10 replies
  • 8 views
B
hello guys, i just join a squad, but in cortex they say "please enter your friend's invitation code to join their team" but i'm already in a team, i can see my squad in the software but they same to enter the invitation code what should i do to remove this text?
    J
    This topic has been closed for replies.

    10 Replies

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    • jojo8106
    • September 16, 2020
    I have the same problem. If someone has an answer.
    Krissy-RCD
    • Krissy-RCDStaff
    • Staff
    • September 17, 2020
    jojo8106
    I have the same problem. If someone has an answer.
    Hi, Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation? Thank you!
    J
    • jojo8106
    • September 17, 2020
    Krissy-RCD
    Hi, Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation? Thank you!
    So I open cortex and then I try to go in squad rewards and I have yhis all the time . I can't do nothing . If you have any tips about that . Thank you
    1 Attachments
    Krissy-RCD
    • Krissy-RCDStaff
    • Staff
    • September 17, 2020
    Krissy-RCD
    Hi, Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation? Thank you!
    Hi, Thank you for your quick feedback. I've forwarded this issue to the engineering team to investigate. Once I get the update, I will let you know again. We appreciate your support! Thank you.
    J
    • jojo8106
    • September 17, 2020
    Krissy-RCD
    Hi, Thank you for your quick feedback. I've forwarded this issue to the engineering team to investigate. Once I get the update, I will let you know again. We appreciate your support! Thank you.
    Thank you for your help
    Krissy-RCD
    • Krissy-RCDStaff
    • Staff
    • September 20, 2020
    jojo8106
    Thank you for your help
    Hi, We have released a fix on this issue. Could you please have a try to see if the issue persists? Thank you for your time and patience.
    M
    • Mioukis
    • September 20, 2020
    Hello, This was to say that I have the same problem so I would like to know if there is anything new about this.
    M
    • Mioukis
    • September 20, 2020
    The problem still persists
    1 Attachments
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    • jojo8106
    • September 20, 2020
    Hi I just found why it wasn't working. My Cortex was in French language and my razer account is in english. So I changed the language to English in Cortex and it worked .
    Krissy-RCD
    • Krissy-RCDStaff
    • Staff
    • September 21, 2020
    jojo8106
    Hi I just found why it wasn't working. My Cortex was in French language and my razer account is in english. So I changed the language to English in Cortex and it worked .
    Hi, Thank you for posting your finding. And it's helpful. We finally located that this issue only occurred if you're using the French version of Cortex PC. We have a new patch released today to resolve this issue. We appreciate your support!
    T
    J
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