cortex razer squad software bug | Razer Insider
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hello guys, i just join a squad, but in cortex they say

"please enter your friend's invitation code to join their team"

but i'm already in a team, i can see my squad in the software but they same to enter the invitation code

what should i do to remove this text?
I have the same problem. If someone has an answer.
jojo8106
I have the same problem. If someone has an answer.


Hi,



Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation?



Thank you!
Krissy-RCD
Hi,



Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation?



Thank you!




So I open cortex and then I try to go in squad rewards and I have yhis all the time . I can't do nothing . If you have any tips about that .

Thank you
Krissy-RCD
Hi,



Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation?



Thank you!


Hi,



Thank you for your quick feedback. I've forwarded this issue to the engineering team to investigate. Once I get the update, I will let you know again.



We appreciate your support!



Thank you.
Krissy-RCD
Hi,



Thank you for your quick feedback. I've forwarded this issue to the engineering team to investigate. Once I get the update, I will let you know again.



We appreciate your support!



Thank you.


Thank you for your help
jojo8106
Thank you for your help


Hi,



We have released a fix on this issue. Could you please have a try to see if the issue persists?



Thank you for your time and patience.
Hello, This was to say that I have the same problem so I would like to know if there is anything new about this.
The problem still persists
Hi

I just found why it wasn't working. My Cortex was in French language and my razer account is in english. So I changed the language to English in Cortex and it worked .
jojo8106
Hi

I just found why it wasn't working. My Cortex was in French language and my razer account is in english. So I changed the language to English in Cortex and it worked .


Hi,



Thank you for posting your finding. And it's helpful. We finally located that this issue only occurred if you're using the French version of Cortex PC. We have a new patch released today to resolve this issue.



We appreciate your support!
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