Cortex started launching Steam games with .URL | Razer Insider
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Cortex started launching Steam games with .URL


I used to be able to launch steam games just fine with Cortex but now, after a recent update, when I try to launch a game it just opens a .URL file. For example, this opens in web browser when I try to run Fairy Tail > /AppData/Local/Temp/bhiwx5g4.k1b.url
And that's the page that shows up in the screenshot.
It looks like it "should" be opening with the win + r run command but it opens chrome instead because it's a url file.
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2 Replies

  • 0 replies
  • December 14, 2020
Hey there,

Thank you for posting your issue here. My name is Michelle from Razer Cortex technical support team. I will be your technical companion for today.

As a gamer myself, I understand how frustrating this situation is for you. But not to worry, I will here assisting you to resolve this issue.

Before we start could you please provide us with the Cortex logs to help us isolate the concern? I will PM you a guide to help you collect and upload the Cortex logs if you need my assistance.

Thank you for providing us with the screenshot showing the issue. I will be looking forward to your reply soon.

Stay safe and have a great day!

Your Technical Companion,
Michelle Chang
Razer Cortex PC Team

kdub78
  • 1 reply
  • December 17, 2020
DJ_Lune44
I used to be able to launch steam games just fine with Cortex but now, after a recent update, when I try to launch a game it just opens a .URL file. For example, this opens in web browser when I try to run Fairy Tail > /AppData/Local/Temp/bhiwx5g4.k1b.url
And that's the page that shows up in the screenshot.
It looks like it "should" be opening with the win + r run command but it opens chrome instead because it's a url file.


Nah I think it may be a similar thing, cause the error message I got is about "internet path" but all it did was bring up an error window, wasn't opening a browser window.

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