So today i installed razer cortex and i boosted fortnite etc used all the tools for more fps, but now my game keeps crashing and i dont know how to fix it.
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Hey there,
Thank you for sharing your issue with us. My name is Michelle, and I’m part of the Razer Cortex technical support team. I am happy to help you out.
We tested this issue and did not reproduce it on our side. Could you provide us with more information?
- Did Fortnite crash when you exit Razer Cortex?
- Which feature did you use to boost Fortnie? GAME BOOSTER or BOOSTER PRIME?
- Could you let us know the process you use Razer Cortex to boost this game?
- Could you provide us with your Razer Cortex logs via PM？
We sincerely apologize for the inconvenience this issue has caused you.
Look forward to your reply soon. Thank you for being patient.
Wish you a Merry Christmas and Happy New Year.
Michelle
Idk when it crashed, i used all features. I factory resetted my laptop and it still doesnt work. The program messed up my whole laptop.
Idk when it crashed, i used all features. I factory resetted my laptop and it still doesnt work. The program messed up my whole laptop.
If you have factory reserred and it keeps crashing. Possibly, it is not a Razer Cortex issue. To be sure, could you provide us with your Razer Cortex logs via PM?
Thank you for being patient. We look forward to your reply soon.
Michelle
Hey, I had the same problem when I installed Razer Cortex. It can change game settings and cause crashes. First, try verifying the game files in the Epic Games launcher. If that doesn’t help, uninstall Razer Cortex and see if Fortnite works better without it.
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