how to modify game time on razer cortex? | Razer Insider
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how to modify game time on razer cortex?

  • November 29, 2022
  • 3 replies
  • 568 views
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Today I added a game to the cortex that I had never played before and the cortex said that I have 720 hours of game time, as well as saying that I played the previous days and I added the game today. How do I remove playtime from this game? Images: https://prnt.sc/IyoK9-bBOwvk https://prnt.sc/9IyKg4nD34ck https://prnt.sc/NeV1Yhodj40R https://prnt.sc/B8Si8VvNVP-t https://prnt.sc/KLyFRWzktWKI I tried to follow the tutorial from this link: /razer-cortex-playtime-bug.17173/ but when I open the file "GameSettingsList" this appears: https://prnt.sc/opHqKVK9_6JI If you need me to send you a file or a photo, you can ask me and I will send it to you. please help me to solve this problem.
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JR_1018
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  • JR_1018
    JR_1018
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  • Anonymous
  • 0 replies
  • November 30, 2022
Hey there! Thank you very much for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance. If you connect your Steam, GOG, Origin, and Ubisoft Connect with Razer Cortex, the gameplay time will be synced with Razer Cortex. Even if it was the first time that you added this game to Razer Cortex, the gameplay data will be displayed in Razer Cortex if you have played this game before adding it to Razer Cortex. If it is not your case, please feel free to provide us with your Razer Cortex logs via PM so we can further investigate this issue. Truly appreciate your feedback and patience. Michelle
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1 person likes this
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    ThomasBlavinho
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My steam is already connected and still does not sync the game time. How do I send the logs to you? Could it be through mediafire? https://app.mediafire.com
Krissy-RCD
  • Krissy-RCDStaff
  • Staff
  • 65 replies
  • December 1, 2022
ThomasBlavinho
My steam is already connected and still does not sync the game time. How do I send the logs to you? Could it be through mediafire? https://app.mediafire.com
Hey there! You can collect your Razer Cortex logs with this guide and share the link with me via PM. Please let me know if you need further assistance. Krissy

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