Lost Razer Silver on Razer Phone 2 Cortex app

DarkG420
Hello everyone, I managed to collect around 10k+ Razer silver coins via Cortex Games on my Razer Phone 2.. Few days ago I noticed that I'm suddenly missing 2k of coins (I'm on approx. 8,5k now)...is that supposed to happen? Did this happen to anyone else as well? Do Razer silver coins disappear over time if not used up? I'm baffled on how I lost 2k of coins when I didn't even spend any... :/

Unless, your account was hacked and redeemed 2K worth RAZER gift, Yes, some amount of RAZER silver does expire after 1 year from the month you have started collecting. You can find out your RAZER silver expiry month and the amount you will lose on your RAZER coins profile webportal. If you redeem your RAZER silver, the 1 year expiry month will reset so that you can continue collect for another year and redeem for something good

Sye_The-Vie
Unless, your account was hacked and redeemed 2K worth RAZER gift, Yes, some amount of RAZER silver does expire after 1 year from the month you have started collecting. You can find out your RAZER silver expiry month and the amount you will lose on your RAZER coins profile webportal. If you redeem your RAZER silver, the 1 year expiry month will reset so that you can continue collect for another year and redeem for something good

I see, went to check and saw that approx. 1770 silver expired this month for me, so thanks for helping me figure out why I lost them haha :> And also thanks for all the additional info!

Good luck choosing your RAZER gift for this month. Speaking of redeeming, a VERY IMPORTANT NOTE If you are redeeming your RAZER silver for a "Physical item", you have to make sure both RAZER coins web and RAZER.com web have the item in stock. I have seen a case where an insider have redeemed the RAZER silver, but the item was out of stock in RAZER.com. Lost all hard effort and nothing could be done. Once you redeem your RAZER silver for an item, you will receive a "coupon code", which expires a month. Be sure to check out the availability of stock before redeeming. Additional note, you still need to pay the delivery fee :confused_::confused_::mad_::mad_: No additional fees for Games / Software products