Razer Cortex game booster randomly causes my pc to BSoD | Razer Insider
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Razer Cortex game booster randomly causes my pc to BSoD

  • July 30, 2022
  • 1 reply
  • 624 views
B
When I use the razer cortex game booster to optimize my game, sometimes when playing a game it randomly crashes my pc, or on rare occasions it blue screens. I play Valorant and if this happens to me I could get a penalty for Afk. Idk what it's causing because I stopped using it but if I could figure out what's going on I'll gladly fix it. System rig: Booster Configurations: Tell me which configuration is causing this and I'll disable it.
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1 Reply

A
  • Anonymous
  • 0 replies
  • August 1, 2022
Hey there! Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex PC technical support team. Please always feel free to send me a PM if you need assistance regarding Razer Cortex PC. We sincerely apologize for the inconvenience this issue has caused you. This is not the experience that we would like you to have. Rest assured that we will assist you in addressing this concern in every possible way. For us to properly isolate the issue, we would like to ask for more information regarding your concern.
  • Could you please provide us with your Razer Cortex logs?
  • Could you please send us the dump files by this path: C:\\windows\\minidump\\?
Please share the above information via PM to protect your privacy. We look forward to your reply soon. Thank you for your patience. Michelle
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