Pulakles18
Hi, I want to install razer cortex on my laptop, what are the requirements to install it?

Hi @Pulakles18,

Most of system running on Windows 11, Windows 10, Windows 8, Windows 7 should be able to install it.

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I would not recommend Windows 8 and Windows 7.

Microsoft does not provide public patches and security updates to obsolete Operating Systems.



Running Cortex on obsolete OSs can lead to security vulnerability which Hackers can take advantage of.



Unless if you are planning to use your PC "off the grid", as in No internet.

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xCryptik
Hi @Pulakles18,

Most of system running on Windows 11, Windows 10, Windows 8, Windows 7 should be able to install it.

Sye_The-Vie
I would not recommend Windows 8 and Windows 7.

Microsoft does not provide public patches and security updates to obsolete Operating Systems.



Running Cortex on obsolete OSs can lead to security vulnerability which Hackers can take advantage of.



Unless if you are planning to use your PC "off the grid", as in No internet.

I already installed razer cortex on my laptop, but when i click to open it, it won't open.

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Pulakles18
I already installed razer cortex on my laptop, but when i click to open it, it won't open.

Hey there,



Thank you for sharing your concern with us here. My name is Michelle from the Razer Cortex technical support team. I will be delighted to assist you with your issue.



Here could you please try to uninstall and reinstall Razer Cortex and restart your PC to see whether this issue persists?



If yes, could you please kindly provide us with your Cortex logs for us to further investigate this issue?



To protect your privacy, please PM your Cortex logs.



Thank you very much for your patience.



Best regards,

Michelle

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