Razer Cortex Overlay Issues | Razer Insider
Question

Razer Cortex Overlay Issues

  • 23 June 2023
  • 6 replies
  • 330 views
ari_flix

The razer cortex FPS counter works in steam games, but when I play Diablo 4 or Roblox, the overlay does not work. The overlay use to work in Diablo 4 and Roblox, but it no longer does and does not currently. Anyone have any ideas on how to fix this?

 

6 Replies

lolangels

yeah same i have no clues tho

Michelle-RazerCortexPC
Userlevel 7

Heu there!

 

Thank you for sharing your issue with us via this thread. My name is Michelle. I’m part of the Razer Cortex technical support team. I am happy to help you out. 

 

We found that the FPS overlay may cause potential issues when playing the two games. So, we disabled the FPS overlay feature in Razer Cortex temperarily. 

 

Please let us know if you need further assistance. 

 

Michelle

ari_flix

Do you know if it will be re-enabled or if there will be a setting that gives those disclaimers and allows us to use it anyway? There is no FPS counter for diablo 4 and the one for roblox does not function or look very nice. 

Michelle-RazerCortexPC
Userlevel 7

Do you know if it will be re-enabled or if there will be a setting that gives those disclaimers and allows us to use it anyway? There is no FPS counter for diablo 4 and the one for roblox does not function or look very nice. 

We are investigating this issue. Before we resolve this, you can use CTRL + R to enable the FPS counter when you play Diablo IV. Hope my response helps you. 

 

Thank you! Let us know if you need further assistance. 

 

Michelle

D3vision

To be honest, I'm kinda annoyed that I don't even have the option to enable the overlay for Roblox. I would have been fine with a warning being displayed but since my rig is powerful enough I'd like the ability to decide for myself if I want the overlay and some potentially downgraded performance.

Michelle-RazerCortexPC
Userlevel 7

To be honest, I'm kinda annoyed that I don't even have the option to enable the overlay for Roblox. I would have been fine with a warning being displayed but since my rig is powerful enough I'd like the ability to decide for myself if I want the overlay and some potentially downgraded performance.

Hey there!

 

Thank you for sharing your concern with us. We sincerely apologize for the inconvenience this issue has caused you. As the overlay may cause potential performance issue, we disabled the overlay feature in some games. Our engineering team is working on the new ways to enable the FPS overlay for all games. Thank you for being patient. 

 

Please let us know if you need further assistance. 

 

Michelle

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