Hi, Razer Cortex PC Paid to Play doesn't Track Since Today. Please Fix it, Thx in adv.

Hey there!Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex PC technical support team. I am delighted to be of your assistance.We tested the three featuredgames on our side after receiving your case, we did not find any tracking issue. Please check the screenshots below:When you start the featured games on your PC with Razer Cortex working in the background, there will be a notification saying that the game was featured in Play to Earn. If you did not get that notification, please check whether you added the game to Razer Cortex by clicking on the “+” icon > “Add game”. Games that are manually added to Razer Cortex cannot be tracked normaly. In such a case, please follow the below steps.Please proceed to the game’s profile page and click on the “Settings” > “Remove”.The folderC:\ProgramData\Razer\GameManager3\Data\rzr_useridis deleted from your PC.Restart Razer Cortex and reinstall the game to the default position before attempting to rescan the game in Razer Cortex.If this issue persists, please feel free to provide us with your Razer Cortex logsvia pm.Thank you for your feedback and patience.Michelle

Razer Cortex PC Paid to Play doesn't Track Since Today

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] January 2026 30,000 Silver Drawing

3 days ago

Home
Community Overview
Razer Cortex
Razer Cortex
Razer Cortex PC Paid to Play doesn't Track Since Today

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™