Why does Razer Cortex start Task Manager after I exit a game | Razer Insider
Question

Why does Razer Cortex start Task Manager after I exit a game

  • 25 December 2023
  • 5 replies
  • 71 views

Process list

Why does RazerCortext runs a task manager after each time I run a game through steam and then exit? First, I assumed it was because it tried to somehow restore running apps I hasd running before the game starts, but I use the new Task Manager, not the old one which Cortex is launching.

 

What is causing this, and how can I prevent it?


5 Replies

@edokan I think this is to do with the selected processes you have chosen to be optimised as I had a similar issue when I launched a game and lots of programs opened at the same time.

@GhostRider27135 Thank you for the reply. I do not see Task Manager in the selected processes. Even if it was selected, Cortex is starting the old version not the new version of the Task Manager.

Hey there!

 

Thank you for sharing your issue with us here. My name is Michelle, and I’m from the Razer Cortex technical support team. I am delighted to be of your assistance. 

 

To help us further investigate this issue, could you provide us with the information below:

  1. Share Razer Cortex logs with us via PM
  2. We do not know clearly about the old version of Task Manager and New Version of it. Could you provide us with some screenshots of the two?

Thank you for being patient. 

 

Michelle

Windows Task Manager - Old Version
Windows Task Manager - New Version

Hello Michelle,

 

As far as I underdtand, @GhostRider27135  is rigth and the Cortex is automatically launching the app after I close the game. The problem is, I think, that it ignores the command lines that was used the launch the closed apps, so it just reruns the apps without same command line. 

 

As you can see in the screenshots, exe is the same exe, but command lines differ.

 

No need to send the logs I assume since relaunching is not a problem anymore. The main issue is that Cortext omits initial command line parameters for processes that it relaunchs.

 

Regards  

Windows Task Manager - Old Version
Windows Task Manager - New Version

Hello Michelle,

 

As far as I underdtand, @GhostRider27135  is rigth and the Cortex is automatically launching the app after I close the game. The problem is, I think, that it ignores the command lines that was used the launch the closed apps, so it just reruns the apps without same command line. 

 

As you can see in the screenshots, exe is the same exe, but command lines differ.

 

No need to send the logs I assume since relaunching is not a problem anymore. The main issue is that Cortext omits initial command line parameters for processes that it relaunchs.

 

Regards  

Thank you for providing the details with us.Your are right. This is a bug. We will resolve it in our next new release.

Thank you for bringing this issue to our attention. Please always feel free to let us know if you have any suggestions, feedback, or bugs you encounter. 

Hope you a HAPPY NEW YEAR!

Michelle

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