World of Warcraft still not working? | Razer Insider

World of Warcraft still not working?

PhrostByt
what gives razer?

Does world of warcraft give you razer points?

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58 Replies

Nancy8975
Hi there, sorry to hear what you encountered.

To investigate this issue, please submit a FEEDBACK from Razer Cortex. You can find it from SETTINGS >> ABOUT >> FEEDBACK. Please make sure that "Send log file" option is ticked.

Thank you.
Nancy8975
PhrostByt
seems to work now.

That's great news. Happy to hear it.
PhrostByt
Another battlenet game not working: Hearthstone.. come on razer what's going on?
Surf
Rank
Userlevel 7
Yep, it's not working for me either. It seems every time a new game takes its turn to the monthly featured the first few days it's not earning any silvers. Idk why and support doesn't either.
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
Nancy8975
Hi everyone, sorry to hear what happened. We did some checking on the background, and things seem to be working fine now. Please restart Razer Cortex and then run Heartstone from LIBRARY to see how it works.

Thanks.
PhrostByt
Sliproach
I'm running the Java version and it seems to be rewarding silver per usual atm. 'touch wood'

works for me after updating launcher to latest version, thanks!
PhrostByt
seems to work now.
BlackFireDragon
Userlevel 7
I open wow yesterday and today and everything works fine. Points on cortex update normal. It must be something on your side try first to reinstall cortex itself and reboot pc.
If this post help you give a like :stuck_out_tongue_winking_eye:
Surf
Rank
Userlevel 7
So we have to do a post like this every time a new week starts with a new game?
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
Surf
Rank
Userlevel 7
Yes, the tracking is broken again, and it's a shame cause it was a double cap weekend.
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
Sliproach
Userlevel 7
I've opened on the issue but none of the solutions provided have worked yet. Will keep you posted on any progress made but it will probably just start working again in the next day or so normally the case. There is also a new thread people having the same issue here.
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AlphaTay
Userlevel 7
it happen to me last time and this time too.

Razer Cortex Paid to Play is down at Sunday, Monday, Tuesday, like this time, but i am still doing the play time mission as usual, within that daily time frame, Razer Cortex would reward me the Razer Silver afterward. i am getting 3 Razer Silver at Tuesday. which is Razer Cortex Paid to Play at Sunday, Monday, Tuesday. Double Reward for Weekend Sunday too.
Receipt: zSilver Redemption : 2017 : Razer BlackWidow X Tournament Edition Chroma ; 2018 : Razer Lancehead Tournament Edition ; Receipt: Razer Silver Redemption : 2019 : Razer DeathAdder Essential ; Steam Wallet Code ; Rise of the Tomb Raider: 20 Year Celebration (Steam Key) ; 2020 : Razer BlackWidow Lite (All Layouts, Black Color) ; 2021 : Razer Huntsman Tournament Edition ; Razer Basilisk V2 ; 2022 : Razer Viper 8KHz ; 2023 : Razer Viper 8KHz ; Razer Cobra ; All Earned Through Free To Do Razer Cortex PC & Android Silver Mission Daily, thx Razer.
PhrostByt
Sliproach
Seems to be tracking fine here it only come up with the now tracking bubble if you join or create your own game tho. I had to repair my LoL yesterday to get it to show in cortex though but since its' been visible on cortex it's worked fine

that worked, thanks.. false alarm this time!
Sliproach
Userlevel 7
It did indeed having some kinda of issue tracking but not rewarding any silver. I was rewarded the 50 from yesterday when i logging this morning and minecraft worked perfectly rewarding my my silver for to day.
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Sliproach
Userlevel 7
Looks like the rewarding side is having issues again, been playing Minecraft getting the normal tracking bubble, upon closing the game no reward bubble.
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C
Same for me, but with DOTA.
Sliproach
Userlevel 7
PhrostByt
anyone know what version of Minecraft is supposed to give zsilver this week? I tried both the java and windows 10 versions and neither seem to be working properly

I'm running the Java version and it seems to be rewarding silver per usual atm. 'touch wood'
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PhrostByt
their start and end times make no sense either... it always says that the day rolls over at 8AM my local time (EST), but it never does.. it seems to roll over some time in the middle of the night for me.
Sliproach
Userlevel 7
PhrostByt
Another battlenet game not working: Hearthstone.. come on razer what's going on?

Same here it seems every time the games change i open a ticket about silver not working. Then the day i have the reply email, silver is working again. Sometimes i get credited the missing silver sometimes i don't, who knows.

As for the reset/roll over, mine always resets at 0:01 but can't earn the next days silver until after 8am.
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PhrostByt
Sliproach
Same here it seems every time the games change i open a ticket about silver not working. Then the day i have the reply email, silver is working again. Sometimes i get credited the missing silver sometimes i don't, who knows.

As for the reset/roll over, mine always resets at 0:01 but can't earn the next days silver until after 8am.

that's weird usually i wake up around 7 and can already start earning silver. this whole cortex thing is a bloated buggy mess :|
PhrostByt
tracking seems to be broken again.. i tried last night with both BL2 and CSGO. doesn't work... tried this morning, still doesn't work
Sliproach
Userlevel 7
Yeah having the same issue today it worked fine yesterday, but today the tracking game and earn zsilver bubble comes up when i launch CSGO but when i close it nothing.
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Sliproach
Userlevel 7
PhrostByt
League of Legends not tracking.
#getittogetherrazer

Seems to be tracking fine here it only come up with the now tracking bubble if you join or create your own game tho. I had to repair my LoL yesterday to get it to show in cortex though but since its' been visible on cortex it's worked fine
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Sacius
Userlevel 7
Even after LoL repaid, cortex doesnt detect it. If I add it manually it doesnt award me with zsilver 😞
#yolo
Sliproach
Userlevel 7
Sacius
Even after LoL repaid, cortex doesnt detect it. If I add it manually it doesnt award me with zsilver :slightly_sad:

When you add it to cortex, do you get the custom LoL artwork in the my library section? If not try restarting you might need to make it link to then leagueclientUx.exe not the leagueclient.exe. or the other way i just remember there being a few exes in the folder
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