I have Razer Kraken Kitty V2, quartz edition. For some time now I have a problem: my headphones lighting is not working correctly. Left side is green while the right side is blue. No matter what I do, the lights are always incorrect, different color and different color on the sides. I tried everything internet suggested: updating synapse, plugging somewhere else, resetting and still nothing. It's irritating and I feel hopeless. They're like this on PC and Ps5 as well. I would really appreciate some help.
Question
Headphones
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- Razer Support
Howdy,
Thanks for alerting us about this and we’re leaning toward a hardware fault right here. When and where did you purchase it? Let me know via PM along with your headset’s serial number so I can validate it in our database and for proper documentation. Looking forward to your response!
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