Hyper Polling Wireless Dongle Not Connecting by to my Viper V3 Pro | Razer Insider
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Question

Hyper Polling Wireless Dongle Not Connecting by to my Viper V3 Pro

  • June 11, 2026
  • 1 reply
  • 8 views
K

Hello I just bought a new hyper polling wireless dongle from razer website for my viper v3 pro since i lost the original one that came with it but i cant connect the mouse to the dongle. The dongle appears on my synapse when i connect it but my v3 pro won’t unless i connect it via type c cable. Does anyone know how to fix this please?

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    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • June 11, 2026

    Hello ​@KUR00,

    Please bear with me for a bit. Can you send me a PM with the serial number of your mouse and link to where you purchased the HyperPolling Wireless Dongle so I can verify it in our system and check the compatibility?


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