Razer Enki backrest control spring thing broken, where can i get a replacement | Razer Insider
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Razer Enki backrest control spring thing broken, where can i get a replacement

  • July 10, 2026
  • 2 replies
  • 25 views
G

The spring for the handle of my backrest had broken and now the handle feels loose, i do not know where to get a replacement part for the spring

 

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2 Replies

G

It has punched me in the jaw twice while removing and putting the cover back on

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • July 11, 2026

Hi gigglesworth312,

I’m sorry to hear about the broken backrest handle spring on your Razer Enki. Please help me answer a few questions below:

  • When did you first notice the issue?
  • Did anything happen before the spring broke?
  • Were you adjusting or using the handle when it happened?
  • Has anyone else used the chair who may be over the recommended height or weight limit?

Please share the link with me via PM with your chair’s serial number, region and proof of purchase for verification. Kindly upload a copy of your invoice to Google Drive and set the permission to “Anyone with the link”. Thanks!

*Thread locked to curb the conversation to PMs.

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