I updated my razer firmware after getting a prompt to do so on the synapse web browser, and now the mouse is malfunctioning. Any ideas on how to fix the mouse or maybe download an older update?
Question
Viper v4 tweaking after firmware update
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- Razer Support
Hey
Please bear with me for a bit. Can you describe the malfunction you’re currently experiencing with your mouse after updating the firmware? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the issue.
*Thread locked to curb conversation to PM.
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