i tried to pay with razer gold, but the razergold website failed to send the sms code to my phone, showed there was an unexpected error, need help with this.
Question
can't receive sms code, there was an unexpected error
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up me too
Me too, I can't receive the sms and i try again many times then that appears.
- Razer Support
- 3224 replies
Hey guys!
Please follow the steps provided below and try again after 15 minutes:
1. Please check if your mobile has a good internet connection. If possible, refresh or reset your network.
2. Restart your phone or computer.
3. Sign out and Sign in to your Razer Gold Account.
4. Clear browsing history, including cache files and cookies.
5. Try purchasing using a private browser in the Private or Incognito model.
If the steps didn't work kindly submit a ticket or chat with Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out. Just PM me with your case number after submitting it so I can call their attention to your case. All the best!
*Thread locked to curb conversation to PM."
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