Hello I bought a $500 Razergold gift card The pin fell off when I scratched it What do I need to d | Razer Insider

Hello I bought a $500 Razergold gift card The pin fell off when I scratched it What do I need to d

  • 22 November 2022
  • 6 replies
  • 359 views

Hello I bought a $500 Razergold gift card
The pin fell off when I scratched it
What do I need to do to get my money back or another card

This topic has been closed for comments

6 Replies

Sometimes, some retailers can issue refunds when you contact them and tell them your situation. And wow, $500 gift card...
Wow, even their gift cards break, not surprised about that, just shocked that it fell off and you didn't bother to pick it back up. This one's on you buddy, razer the name of the company, not the tool to use to scratch their cards.
Lol this was posted in November and I saw a razer rep responding to a reddit user about a 100$ gift card just the other day. That's just truly sad.

Hello I bought a $100 Razergold gift card

One of the pin fell off when I scratched it

What do I need to do to get my money back or another card

Were you ever able to recoup your gift card through support?

Userlevel 7

Hi guys,

 

For Razer Gold related concerns, it’s best that you submit a support ticket here:https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM and I will coordinate with the relevant team for an update. 

 

*Thread locked to curb conversation to PM.