Hello, I am from Indonesian
I did not receive the OTP code to complete the transactions of Razer Gold.
Please help me solve this problem!
Solved
I CAN'T RECEIVE SMS OTP 2-Step Authentication to my mobile
Best answer by Razer.ScarletRouge
Hi there,
Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.
Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!
*Thread locked to curb the conversation to PM.
This topic has been closed for replies.
- Razer Support
- Answer
Hi there,
Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.
Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!
*Thread locked to curb the conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.